North Alabama Fiber

Information about the North Alabama Fiber instance of Odoo, the Open Source ERP.

Installed Applications

Sales

From quotations to invoices

Invoicing

Invoices & Payments

Website

Enterprise website builder

Inventory

Manage your stock and logistics activities

Project

Organize and plan your projects

Email Marketing

Design, send and track emails

Timesheets

Track employee time on tasks

Studio

Create and customize your Odoo apps

Employees

Centralize employee information

Data Recycle

Find old records and archive/delete them

Knowledge

Centralize, manage, share and grow your knowledge library

Service Accounts

Manage electric and fiber accounts with Excel import and Crossoft sync

NA Server Analytics

Live server analytics, error tracking, session monitoring, and app health dashboard

NaFiber Business Quotes

Create and manage fiber service proposals for business customers

FiberSense Calendar

Master & personal calendars with Outlook sync, ticket integration

NA Copilot

In-Odoo AI chat assistant with safe read-only tools, per-user UI customization, and admin-gated promotion of user changes to the global config.

NA Dispatch Console

Proactive trouble-ticket suggestion engine — turn ONT alarms into diagnosed, ranked, one-click-convertible suggestions before the customer ever picks up the phone.

Fiber Ticketing

Custom trouble ticketing app for NA Fiber

Inventory Manager

Inventory management for NA Fiber / NAE Coop

NA Notifications Hub

One-stop dashboard for every NA notification system (outage map, ticket SMS, planned outages, simulator, …).

Time Tracker

Timesheets, time off, on-call rotation, swaps & after-hours auto-assign

ONT Provisioning

ONT provisioning helpers for NA Fiber

Outage Notify (Easy Mode)

Step-by-step planned-outage wizard — five screens, plain English, big buttons, mobile-first. Anyone can send a professional outage notification without training.

Outage Notification

Plan fiber/electric outages, notify customers via SMS, and publish to the public outage map

NA Remote Support

Customer-initiated remote support sessions with verification codes and RustDesk handoff.

Service Area Map

Interactive service area map for the public website with admin-editable borders

Ticket SMS Notifications

Automated SMS notifications for fiber ticket status changes + tech nudges

Tasks

All-in-one project & task management with deadlines, subtasks, tags, and notifications

Helpdesk

Track, prioritize, and solve customer tickets

eLearning

Manage and publish an eLearning platform

Discuss

Chat, mail gateway and private channels

Contacts

Centralize your address book

Calendar

Schedule employees' meetings

Marketing Automation

Build automated mailing campaigns

Live Chat

Chat with your website visitors

Appointments

Allow people to book meetings in your agenda

SMS Marketing

Design, send and track SMS

Barcode

Use barcode scanners to process logistics operations

To-Do

Organize your work with memos and to-do lists

Skills Management

Manage skills, knowledge and resume of your employees